Our Courses
Office Administration
The purpose of the qualification is to build the knowledge and skills required by learners in End User Computing. It is intended to empower learners to acquire knowledge, skills, attitudes, and values required to operate confidently in the End User Computing environment in the global community and to respond to the challenges of the economic environment.
Duration : 3 Months
Qualifucation Type
Topics
Qualifucation Type
National Certificate NQF Level 3
Topics
- PC and Windows fundamentals
- Word
- Excel
- PowerPoint
- Internet and e-mail essentials
IT Essential
The IT Essentials curriculum provides an introduction to the technical skills needed to help meet the growing demand for entry-level IT professionals.
Qualifucation Type
Topics
Qualifucation Type
Technical Support
Topics
- Select the appropriate computer components to build, repair, or upgrade personal computers.
- Install and configure components to build, repair, or upgrade personal computers.
- Perform troubleshooting on personal computers.
- Explain how computers communicate on a network.
- Configure devices to communicate on a network.
- Explain how to troubleshoot laptops and other mobile devices.
- Install a printer to meet requirements.
- Describe virtualization and cloud computing.
- Install Windows operating systems.
- Perform management and maintenance of Windows operating systems.
- Explain how to configure, secure, and troubleshoot mobile, MacOS, and Linux operating systems.
- Implement basic host, data, and network security.
- Explain the roles and responsibilities of the IT Professional.